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Post-Migration Jabber Instructions

1. If you are already logged in to Jabber, log out of the Jabber client by clicking the gear in the upper right corner of the application and then sign out.

Sign out button

 

2. Reset Jabber.

button options for signing in and resetting jabber

 

3. Enter your username with domain suffix and click continue.

jabber username sign in page

 

4. Enter your username with domain suffix and password.

windows security sign in page

 

5. Proceed with authorizing MFA.

MFA authorizing request

 

6. After Jabber opens, click the gear in the top right corner and then settings.

menu options with the word "settings" highlighted

 

7. Click calls and check "never start calls with videos."

calls option menu

 

8. Click audio to verify the ringer, speaker, and microphone are set to the correct device(s).

audio options menu

 

9. If you want Jabber to start when the computer starts check the following in general.

general startup menu

 

10. Click apply and ok to save your changes.